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UK's Highest Rated Cover
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Autogold is our ultimate extended car warranty package UK. For all the car lovers out there; this is the vehicle protection for you. In-car entertainment, sat nav, climate and driver interface system faults are all covered in this product policy up to the total policy claim limit.

Car Warranty AutoGold

What is included in my Best4 AutoGold Extended Car Warranty?

Best4 Warranty’s Autogold policy is our highest level of coverage you can receive and the most secure way to protect your vehicle.

The AutoGold policy includes fully comprehensive mechanical and electrical component cover described in our AutoSilver policy. We also upgrade the UK roadside assistance, recovery and homestart service to cover the whole of Europe!

Europe roadside assistance, recovery and homestart services are perfect for customers who spend their vacations travelling overseas and ensures your party will arrive to your destination with ease.

Along with the components listed on this page, you’ll benefit from services such as hotlines for roadside assistance & recovery, and claims & customer services. You will also unlock exclusive discounts codes for vehicle MOT’s services and more!

Download our AutoGold policy booklet here for more details on what the warranty covers (pages 10 and 11), policy terms and conditions and benefits you will receive once installing the Best4 App.

What is an Extended Car Warranty?

An extended car warranty is a way for you to pass the risk of your vehicle suddenly or unexpectedly suffering a mechanical or electrical failure to a covered component on to someone else.

Traditionally, an extended car warranty has traditionally been a product sold or given away by the motor dealer at the same time as the used vehicle was purchased. However, on average, a manufacturer’s warranty only covers the vehicle for the first three years of its life. After this cover expires, you are on your own…

This is where Best4 Warranty steps in and takes care of all the stress and hassle for you! Our warranty policies are designed with YOU in mind. Our company displays and lives by the principles of honesty, fairness and helping those most affected by the unexpected, something you will not find with any other extended car warranty UK brand. These values extend to the very core of our business and it is these values that will define our relationship with you.  

How do Car Warranties Work in the UK?

A car warranty prepares you for the unexpected.

Here’s a step by step of how a Best4 Warranty policy works:

  1. Create a quote for your vehicle either online or over the phone with a member of our Telesales team just by answering a few questions about your vehicle.
  2. Confirm your vehicle is eligible for the policy through our Policy Eligibility Criteria e.g. that the vehicle is less than 12 years old and has covered less than 100,000 miles.
  3. Get your policy set up. Your documents are sent to you either vie email or post (depending on preference). These include your Policy Booklet, Policy Schedule and your Demands and Needs Form.
  4. Continue to use your vehicle as normal until a potential issue occurs.
  5. If your vehicle has a problem, take it to any VAT registered garage and authorise them on your behalf to carry out diagnostics of the fault (If your vehicle shows signs of imminent failure, do not continue to use it).
  6. When the garage has fully diagnosed the fault of your vehicle, they must call us on +44 (0)3300 944 444 before  they carry out any repairs to advise us what the fault is and the costs of the repair.
  7. If the repairs are approved, a claim number is issued for the repairs to be carried out.

Best4 Extended Warranties - Highest level of cover

AutoGold Extended Car Warranty At a Glance...

tick All mechanical and electrical cover in the UK and Europe
tick Full European roadside assistance, recovery and UK Homestart, including Misfuelling and Key Protection
tick No component contribution charges on any vehicle
tick Unlimited mileage once cover has started
tick In-car entertainment cover
tick Satellite navigation systems
tick Driver interface systems
tick Air conditioning systems
tick Battery cover for electric and hybrid vehicles
tick Wear & tear cover available
tick Hybrid & electric vehicles covered
tick Diagnostics
tick Wheel bearing, intake manifold and coil spring cover
tick Catalytic converter, diesel particulate filters and EGR valves
tick Turbo cover
tick Four-wheel drive system
tick 12, 24 and 36-month options available
tick Unlimited number of claims to the aggregate value of the vehicle
tick Transferable
tick No compulsory excess applied
tick No pre-cover vehicle inspection required

For the full list please refer to pages 10 and 11 of the AutoGold Policy Booklet

AutoGold Warranty FAQs

What does the AutoGold Warranty cover?

The AutoGold Warranty covers mechanical and electrical breakdowns, offering repair or replacement of parts and labour. Covered components include engine parts, transmission systems, electrical systems, and more as specified under the "What's Covered" section of the policy.

What are the payment options?

We offer flexible payment instalments of 6, 12, 24, and 36-month options to suit your needs.

What if I prefer to use my own garage for repairs?

We typically advise choosing from our network of Approved Repairers, who are assessed to ensure top-quality service and repair. However, if you have a preferred garage, make sure it is VAT registered and adheres to the 'Repairs Procedure' detailed in our plan booklet and confirm that their labour rates are compatible with those specified in your warranty schedule.

Is it possible to cancel my plan and get a full refund?

Every Best4 policy includes a 14-day money-back guarantee with no questions asked. You can cancel your plan anytime within the first 14 days. If you haven't initiated any repair claims, we will process the cancellation and issue a full refund of your payment.

After the 14-day period, if you have not made a claim, you can still receive a pro rata refund based on the number of months remaining, subject to the deduction of an administration fee of £35.

Are there any eligibility criteria for my vehicle to be covered?

Yes, your vehicle must be less than 12 years old and have covered less than 100,000 miles at the start of the cover. It must be mechanically sound and primarily used in the UK, among other criteria listed under "Policy Eligibility Criteria."

What is not covered by the AutoGold Warranty?

The warranty does not cover wear and tear, routine maintenance, bodywork, trim, and other specified parts and situations listed under the "What Is Not Covered" section.

How do I make a claim if my vehicle breaks down?

Contact the Best4 Claims Department immediately, providing details such as your policy number, vehicle mileage, and a description of the problem. Full details are provided under the "Claims Procedure" section.

Can I transfer the AutoGold Warranty if I sell my vehicle?

Yes, the warranty can be transferred to a new private owner, subject to conditions and an administration fee, as long as no claims have been made and there is no outstanding finance on the policy.

What should I do if I need roadside assistance?

If roadside assistance is included in your cover, contact Call Assist on the provided numbers for assistance. The specific procedure is detailed under "Roadside Assistance & Breakdown."

What are my responsibilities regarding vehicle servicing?

The vehicle must be serviced in accordance with the manufacturer’s recommendations, at a VAT registered garage. Details are specified under "Servicing Requirements."

How can I contact customer service for policy questions or modifications?

For any inquiries, claims, or changes to your policy details, you can contact the Best4 Warranty service team by phone or email as listed in the "Contact Us" section.

What happens if my vehicle needs repairs during a breakdown?

If covered under your policy, Best4 will handle the payments directly with the service providers as per the agreed terms. Prior authorisation from Best4 is necessary before any repair work begins.

Car Warranty documents

For full details of our warranty protection, feel free to take a look at our Car Warranty Documents:

Cards accepted: Visa
SMMT Member
TMO - The Motor Ombudsman
FSCF Protected
FCA Regulated
Bastion Insurance Limited

Best4 is a trading name of Autoguard Warranties Limited. Best4 is fully regulated and authorised by the Financial Conduct Authority (FCA). Our FCA number is 500640.

© An Autoguard Group Company.