An extended car warranty is a way for you to pass the risk of your vehicle suddenly or unexpectedly suffering a mechanical or electrical failure to a covered component on to someone else.

Traditionally, an extended car warranty has traditionally been a product sold or given away by the motor dealer at the same time as the used vehicle was purchased. However, on average, a manufacturer’s warranty only covers the vehicle for the first three years of its life. After this cover expires, you are on your own…

This is where Best4 Warranty steps in and takes care of all the stress and hassle for you! Our warranty policies are designed with YOU in mind. Our company displays and lives by the principles of honesty, fairness and helping those most affected by the unexpected, something you will not find with any other extended car warranty UK brand. These values extend to the very core of our business and it is these values that will define our relationship with you.

When buying a car warranty in the UK, we recommend you look for:

1. Comprehensive coverage: Ensure key components like the engine, gearbox, and electrics are covered.
2. Flexible terms: A good extended car warranty UK should offer a variety of coverage lengths and payment options.
3. Fair exclusions: Understand what's not covered, especially for older cars.
4. Customer reviews: Choose a reputable provider with positive feedback from other UK customers.
5. Approved garages: Check if your preferred garage is in their network or if you can choose any VAT-registered garage.

A car warranty prepares you for the unexpected. Here’s a step by step of how a Best4 Warranty policy works:

1. Create a quote for your vehicle either online or over the phone with a member of our Telesales team just by answering a few questions about your vehicle.
2. Confirm your vehicle is eligible for the policy through our Policy Eligibility Criteria (e.g. that the vehicle is less than 12 years old and has covered less than 100,000 miles).
3. Get your policy set up. Your documents are sent to you either via email or post (depending on preference). These include your Policy Booklet, Policy Schedule and your Demands and Needs Form.
4. Continue to use your vehicle as normal until a potential issue occurs.
5. If your vehicle has a problem, take it to any VAT registered garage and authorise them on your behalf to carry out diagnostics of the fault. (If your vehicle shows signs of imminent failure, do not continue to use it).
6. When the garage has fully diagnosed the fault of your vehicle, they must call us on +44 (0)3300 944 444 before they carry out any repairs to advise us what the fault is and the costs of the repair.
7. If the repairs are approved, a claim number is issued for the repairs to be carried out.

The AutoGold Warranty covers mechanical and electrical breakdowns, offering repair or replacement of parts and labour. Covered components include engine parts, transmission systems, electrical systems, and more as specified under the "What's Covered" section of the policy.

A car warranty typically covers the cost of repairs for mechanical and electrical components that fail unexpectedly. Common items covered include the engine, gearbox, suspension, and braking system. The scope of coverage varies, so it's essential to choose a car warranty UK plan that fits your vehicle’s needs. Extended car warranty UK plans may also cover recovery services, hire cars, and onward travel dependant on the provider.

Most car warranty UK plans exclude wear-and-tear items like tyres, brake pads, and wiper blades. Additionally, warranties do not cover damage caused by accidents, misuse, or improper maintenance. Be sure to read the fine print to understand exclusions before purchasing an extended car warranty UK, and visit the Best4 policy booklet provided if you have a policy with us.

We offer flexible payment instalments of 6, 12, 24, and 36-month options to suit your needs.

We typically advise choosing from our network of Approved Repairers, who are assessed to ensure top-quality service and repair. However, if you have a preferred garage, make sure it is VAT registered and adheres to the 'Repairs Procedure' detailed in our plan booklet and confirm that their labour rates are compatible with those specified in your warranty schedule.

Every Best4 policy includes a 14-day money-back guarantee with no questions asked. You can cancel your plan anytime within the first 14 days. If you haven't initiated any repair claims, we will process the cancellation and issue a full refund of your payment.

After the 14-day period, if you have not made a claim, you can still receive a pro-rata refund based on the number of months remaining, subject to the deduction of an administration fee of £35.

Yes, your vehicle must be less than 12 years old and have covered less than 100,000 miles at the start of the cover. It must be mechanically sound and primarily used in the UK, among other criteria listed under "Policy Eligibility Criteria."

The warranty does not cover wear and tear, routine maintenance, bodywork, trim, and other specified parts and situations listed under the "What Is Not Covered" section.

Contact the Best4 Claims Department immediately, providing details such as your policy number, vehicle mileage, and a description of the problem. Full details are provided under the "Claims Procedure" section.

Yes, the warranty can be transferred to a new private owner, subject to conditions and an administration fee, as long as no claims have been made and there is no outstanding finance on the policy.

If roadside assistance is included in your cover, contact Call Assist on the provided numbers for assistance. The specific procedure is detailed under "Roadside Assistance & Breakdown."

The vehicle must be serviced in accordance with the manufacturer’s recommendations, at a VAT registered garage. Details are specified under "Servicing Requirements."

For any inquiries, claims, or changes to your policy details, you can contact the Best4 Warranty service team by phone or email as listed in the "Contact Us" section.

If covered under your policy, Best4 will handle the payments directly with the service providers as per the agreed terms. Prior authorisation from Best4 is necessary before any repair work begins.