We would love to hear from you.
It is our intention to remain fully operational throughout the COVID-19 pandemic. As part of our virus mitigation measures, our staff are working from home until further notice. All calls will be re-routed to the appropriate teams.
Please contact us by email if at all possible.
- For sending in a photo of your NHS Photo ID, please email: email@example.com and include your new policy number in the subject title
- For customer services please email: firstname.lastname@example.org
- For claim enquires please email: email@example.com
For quotes, general enquires, customer service you can still contact us by telephone between Monday – Friday 9am – 5pm and 9am - 12pm on Saturdays, excluding bank holidays, on 03300 944 444
For claims you can still contact us by telephone between Monday – Friday 9am – 5pm, excluding bank holidays, on 03432 271 499