Our extended warranty covers critical mechanical and electrical components of your motorcycle, including the engine, transmission, fuel system, and brakes. It's designed for all motorcycle types, from lightweight to entry-level bikes, ensuring protection against unexpected failures and keeping your bike running smoothly.

The warranty excludes routine wear and tear, maintenance items like brake pads and light bulbs, and damage from accidents. It's focused on unexpected mechanical failures, not regular maintenance or issues due to misuse.

If a covered part fails, stop using your bike and contact us immediately. You must obtain pre-authorisation for repairs. Our straightforward claims process involves a network of VAT registered garages to handle repairs, covering parts and labour up to your claim limit.

Coverage is available for vehicles that are less than 10 years old and have less than 100,000 miles at the start of the policy. The vehicle must be mechanically sound, used primarily for private purposes, and mainly operated in the UK.

If your vehicle shows signs of a fault, stop using it immediately and contact the Best4 Claims Department. You must obtain authorisation before any repairs are started.

Yes, you can transfer the warranty to a new private owner, under specific conditions such as no outstanding claims and no finance on the vehicle, for an administrative fee.

Your vehicle must be serviced according to the manufacturer’s recommendations at a VAT registered garage.

Roadside assistance services provided by Call Assist include recovery services, homestart in the UK, misfuelling, and emergency key protection.

For queries or changes to your policy, you can contact the Best4 Warranty service team by phone at 03300 944 444 or via email at [email protected].

If roadside assistance is needed, you should contact Call Assist on 01206 812 737. Follow the procedure laid out under "What to do if you breakdown" detailed on page 14.

Yes, you must follow the procedure outlined in your policy booklet, which includes obtaining authorisation for repairs and submitting full particulars of the vehicle's service history upon return to the UK.

We offer flexible payment instalments of 12 and 24-month options to suit your needs.

We typically advise choosing from our network of Approved Repairers, who are assessed to ensure top-quality service and repair. However, if you have a preferred garage, make sure it is VAT registered and adheres to the 'Repairs Procedure' detailed in our plan booklet and confirm that their labour rates are compatible with those specified in your warranty schedule.

Every Best4 policy includes a 14-day money-back guarantee with no questions asked. You can cancel your plan anytime within the first 14 days. If you haven't initiated any repair claims, we will process the cancellation and issue a full refund of your payment.

After the 14-day period, if you have not made a claim, you can still receive a pro-rata refund based on the number of months remaining, subject to the deduction of an administration fee.

Contact the Best4 Claims Department immediately, providing details such as your policy number, vehicle mileage, and a description of the problem. Full details are provided under the "Claims Procedure" section.

If covered under your policy, Best4 will handle the payments directly with the service providers as per the agreed terms. Prior authorisation from Best4 is necessary before any repair work begins.