When it comes to running your motorbike, repair bills could be one of the most expensive outgoings. Depending on how often you use your vehicle, unexpected repairs are not ideal in any situation not to mention having to foot the bill. At Best4 Warranty we take into consideration the age of the vehicle as well as the inconvenience of not having the means of transport throughout this time, both of which could prove to be difficult. This policy has been designed to provide you with peace of mind in any situation. Prepare yourself for the unexpected with Best4 Warranty.

At a glance...

	All mechanical and electrical cover in the UK and Europe
	Full UK roadside assistance, recovery and homestart, including misfuelling and key protection
	No component contribution charges on any motorcycle
	Unlimited mileage once the cover has started
	Diagnostic contribution up to £65 inc VAT on a valid claim
	Catalytic converter and EGR valves covered for mechanical failure
	12, 24 and 36-month options available on vehicles with up to 100,000 miles or a vehicle age of up to 10 years, whichever is the greater, at the start of cover.
	Unlimited number of claims to the aggregate value of the vehicle
	Transferable to the new owner, if sold privately
	No compulsory excess applied
	No pre-cover vehicle inspection required

Auto Cycle Warranty FAQs

What does extended motorbike warranty cover?

Our extended warranty covers critical mechanical and electrical components of your motorcycle, including the engine, transmission, fuel system, and brakes. It's designed for all motorcycle types, from lightweight to entry-level bikes, ensuring protection against unexpected failures and keeping your bike running smoothly.

What does motorcycle warranty not cover?

The warranty excludes routine wear and tear, maintenance items like brake pads and light bulbs, and damage from accidents. It's focused on unexpected mechanical failures, not regular maintenance or issues due to misuse.

How does motorcycle warranty work?

If a covered part fails, stop using your bike and contact us immediately. You must obtain pre-authorisation for repairs. Our straightforward claims process involves a network of VAT registered garages to handle repairs, covering parts and labour up to your claim limit.

Who is eligible for the motorcycle warranty?

Coverage is available for vehicles that are less than 10 years old and have less than 100,000 miles at the start of the policy. The vehicle must be mechanically sound, used primarily for private purposes, and mainly operated in the UK.

How do I file a claim if my motorbike breaks down?

If your vehicle shows signs of a fault, stop using it immediately and contact the Best4 Claims Department. You must obtain authorisation before any repairs are started.

Can I transfer the Auto Cycle Warranty if I sell my vehicle?

Yes, you can transfer the warranty to a new private owner, under specific conditions such as no outstanding claims and no finance on the vehicle, for an administrative fee.

What are the servicing requirements to maintain my motorcycle warranty coverage?

Your vehicle must be serviced according to the manufacturer’s recommendations at a VAT registered garage.

What roadside assistance services are included?

Roadside assistance services provided by Call Assist include recovery services, homestart in the UK, misfuelling, and emergency key protection.

How can I contact customer service for any policy questions or changes?

For queries or changes to your policy, you can contact the Best4 Warranty service team by phone at 03300 944 444 or via email at [email protected].

What should I do if I need roadside assistance?

If roadside assistance is needed, you should contact Call Assist on 01206 812 737. Follow the procedure laid out under "What to do if you breakdown" detailed on page 14.

Are there specific procedures for filing a motorcycle warranty claim while in the European Union?

Yes, you must follow the procedure outlined in your policy booklet, which includes obtaining authorisation for repairs and submitting full particulars of the vehicle's service history upon return to the UK.

What are the payment options?

We offer flexible payment instalments of 12 and 24-month options to suit your needs.

What if I prefer to use my own garage for repairs?

We typically advise choosing from our network of Approved Repairers, who are assessed to ensure top-quality service and repair. However, if you have a preferred garage, make sure it is VAT registered and adheres to the 'Repairs Procedure' detailed in our plan booklet and confirm that their labour rates are compatible with those specified in your warranty schedule.

Is it possible to cancel my plan and get a full refund?

Every Best4 policy includes a 14-day money-back guarantee with no questions asked. You can cancel your plan anytime within the first 14 days. If you haven't initiated any repair claims, we will process the cancellation and issue a full refund of your payment.

After the 14-day period, if you have not made a claim, you can still receive a pro rata refund based on the number of months remaining, subject to the deduction of an administration fee.

How do I make a claim if my motorcycle breaks down?

Contact the Best4 Claims Department immediately, providing details such as your policy number, vehicle mileage, and a description of the problem. Full details are provided under the "Claims Procedure" section.

What should I do if I need roadside assistance?

If roadside assistance is included in your cover, contact Call Assist on the provided numbers for assistance. The specific procedure is detailed under "Roadside Assistance & Breakdown."

What are my responsibilities regarding servicing my motorcycle?

The vehicle must be serviced in accordance with the manufacturer’s recommendations, at a VAT registered garage. Details are specified under "Servicing Requirements."

How can I contact customer service for policy questions or modifications?

For any inquiries, claims, or changes to your policy details, you can contact the Best4 Warranty service team by phone or email as listed in the "Contact Us" section.

What happens if my motorbike needs repairs during a breakdown?

If covered under your policy, Best4 will handle the payments directly with the service providers as per the agreed terms. Prior authorisation from Best4 is necessary before any repair work begins.