Best4 Warranty Logo
Available Monday to Friday - 9am to 5pm

Used Vehicle Warranties, Made Easy

Get an instant quote

Get the highest rated extended warranty in the UK today

Type your vehicle registration
Type your vehicle mileage.
Discount code not recognised.
Own a Caravan? Click here
UK's Highest Rated Cover
Day One Protection
Parts & Labour Costs

We're highlighting the exceptional customer service our telesales agent, Lara gave which resulted in the biggest review Best4 warranty has ever had!

Exemplary Customer Service: The Exceptional Review of Lara

  • 12 Jul 2023

“In a world where impersonal interactions and mediocre customer service have become the norm, it's a breath of fresh air to come across a company that priorities customer satisfaction.” Such is the case with Best4 Warranty, as evidenced by an extraordinary Trustpilot review for our telesales executive, Lara, that highlights the exceptional service. In this post, we will shine a spotlight on Lara's exemplary customer service and the impact it has had on the customer's perception of the brand.

Attentive Listening and Personalised Care

One of the standout qualities of Lara, as mentioned in the review, is her attentive listening and genuine willingness to address the customer's concerns. In today's fast-paced world, where time is a valuable commodity, having someone take the time to understand your needs fully is truly remarkable. Lara's professionalism and warmth set the stage for a positive experience, making the customer feel valued and appreciated.

Swift and Effective Problem-Solving

This review goes on to commend Lara's problem-solving skills, highlighting her ability to navigate through complexities and provide tailored solutions that surpassed the customer's expectations. Where efficiency and promptness are highly valued, Lara's proficiency in resolving the issue quickly and effectively is truly commendable. Her clear and transparent communication throughout the process instilled confidence and trust in our company, leaving a lasting impression.

Genuine Care and Long-Term Relationships

What sets Best4 Warranty apart from others is the genuine care and personalised attention the customer receives. The review emphasises Lara's dedication to fostering long-term customer relationships. It's clear that Lara went the extra mile to ensure customers' concerns are thoroughly addressed and that they feel supported throughout their journey.

Celebrating Excellence in Customer Service

Encountering a company like Best4 Warranty, where excellence is consistently strived for, is truly exceptional. Our team's commitment to providing exceptional service should be celebrated and emulated by others in the industry. By putting the customer first, Lara, and the team at Best4 Warranty have created a loyal advocate who is eager to share their positive experience.

The Trustpilot review highlighting the greatness of Lara showcases the power of exceptional customer service in today's business landscape. Lara's attentiveness, problem-solving skills, and dedication to personalised care have made a significant impact on the customer's perception of the brand. Best4 Warranty's commitment to excellence serves as an inspiration to other companies in the industry. The review is a testament to the fact that exceptional customer service can truly set a brand apart, leaving customers eager to continue their interactions with the organisation.

Lara's Trustpilot Review

WELL DONE LARA at Best4 Warranty

I am writing to express my deepest appreciation for the exceptional customer service and attention to care that I recently experienced while interacting with your esteemed organization.

In today's fast-paced world, where impersonal interactions have become the norm, it is truly refreshing to encounter a company that goes above and beyond to prioritize customer satisfaction. The level of service I received from your dedicated team was nothing short of extraordinary, and it has left an indelible mark on my perception of your brand.

From the moment I first contacted your organization, I was impressed by the professionalism and warmth exhibited by your customer service representative. Their attentive listening, patience, and genuine willingness to address my concerns set the tone for a remarkably positive experience. Lara took the time to understand my needs fully, ensuring that I felt valued as a customer.

Furthermore, the promptness and efficiency with which my issue was resolved were truly commendable. Lara displayed exceptional problem-solving skills, swiftly navigating through the complexities of my situation and providing a tailored solution that surpassed my expectations. Lara ability to communicate clearly and transparently throughout the entire process instilled confidence and trust in your organization.

What truly sets your company apart, however, is the genuine care and personalized attention I received from Lara at every stage of our interaction. It was evident that your team was invested in my satisfaction, going the extra mile to ensure that my concerns were thoroughly addressed and that I felt supported throughout the entire journey. Lara dedication to fostering long-term customer relationships was evident in their willingness to follow up after the resolution, ensuring that I remained satisfied with the outcome.

In an era where customer service often feels like an afterthought, encountering a company that consistently strives for excellence is a breath of fresh air. Your organization's commitment to exceptional customer service should be celebrated and emulated by others in the industry.

I firmly believe that exceptional service from Lara should be recognized and appreciated. Therefore, I would be remiss if I did not take this opportunity to express my heartfelt gratitude to the entire team at Best4 Warranty. Please extend my sincere appreciation to Lara Norris who contributed to my positive experience. Lara dedication and commitment to customer satisfaction have made me a loyal advocate for your brand.

Once again, thank you for the outstanding customer service and attention to care that I experienced. It is my sincerest hope that your organization continues to thrive and set new benchmarks in the industry. I eagerly anticipate future interactions with your team, knowing that I will be treated with the utmost respect and professionalism.

View All Blogs
Cards accepted: Visa
SMMT Member
TMO - The Motor Ombudsman
FSCF Protected
FCA Regulated
Bastion Insurance Limited

Best4 is a trading name of Autoguard Warranties Limited. Best4 is fully regulated and authorised by the Financial Conduct Authority (FCA). Our FCA number is 500640.

© An Autoguard Group Company.