The warranty covers specified mechanical and electrical components of the vehicle that fail unexpectedly. This includes parts like the engine's electronic control unit, water pump, wheel bearings, manual gearbox internal components, and other aspects detailed in your policy booklet.

To keep the cost-effective for you we have done some value engineering. For example, the AutoBronze policy does not come with any roadside assistance, recovery or homestart service.

Download our AutoBronze policy booklet for more details.

Our used car warranties are designed with you in mind.

At a glance...

	Selected mechanical and electrical cover in the UK and Europe
	No component contribution charges on any vehicle
	Unlimited mileage once the cover has started
	Named component cover, see policy booklet for details
	Diagnostic contribution up to £65 inc VAT on a valid claim
	Wheel bearing and coil spring cover on vehicles up to 6 years old, or 70,000 miles, whichever occurs first
	Four-wheel drive system, named components, up to your specified claim limit
	12, 24 and 36-month options available on vehicles with up to 140,000 miles or a vehicle age of up to 12 years, whichever is the greater, at the start of cover.
	Unlimited number of claims to the aggregate value of the vehicle
	Transferable to the new owner, if sold privately
	No compulsory excess applied
	No pre-cover vehicle inspection required

For the full list please refer to pages 9 and 10 of the AutoBronze policy booklet

AutoBronze Warranty FAQs

What does the AutoBronze Warranty cover?

The warranty covers specified mechanical and electrical components of the vehicle that fail unexpectedly. This includes parts like the engine's electronic control unit, water pump, wheel bearings, manual gearbox internal components, and other aspects detailed in your policy booklet.

What are the eligibility criteria for my vehicle to be covered by the AutoBronze Warranty?

Vehicles eligible for coverage must be less than 12 years old with fewer than 140,000 miles at the start of the policy. The vehicle must be mechanically sound, fully roadworthy, designed for private use on public highways, and primarily used in the UK.

What components are not covered by the AutoBronze Warranty?

The warranty does not cover components like brake calipers, all internal and external lamps, LEDs, wiring connections, external fluid leaks, and any parts not explicitly listed as covered in the policy booklet.

How do I make a claim if there's a problem with my vehicle?

Stop using your vehicle if it shows signs of fault, and have it diagnosed by a VAT registered repairer. If a valid warranty claim is suspected, contact Best4 immediately for authorisation before any repair work begins.

Can the AutoBronze Warranty be transferred if I sell my vehicle?

Yes, the warranty can be transferred to a new private owner under specific conditions. This includes no outstanding claims and no finance on the policy. An administration fee may apply.

What are the servicing requirements for my vehicle under the AutoBronze Warranty?

Your vehicle must be serviced according to the manufacturer’s recommendations, at a VAT registered garage.

What steps should I follow if my vehicle breaks down in the European Union?

The same claims procedure applies within the EU, with the addition of sending the service history and other relevant documents upon your return to the UK.

How can I contact customer service for any policy questions or modifications?

For any inquiries or changes to your policy details, contact the Best4 Warranty service team by phone at 03300 944 444 or email at [email protected]

What is the process for cancelling my AutoBronze Warranty?

You may cancel within 14 days of the policy issue for a full refund if no claims are made. Outside this period, cancellation is possible under specific conditions with a potential administration fee. Details are provided on page 18.

Are there any specific conditions that could lead to a claim being rejected?

Claims can be rejected if the vehicle is not serviced as required, or if there's neglect, misuse, or modifications not approved by the manufacturer. Complete conditions and exclusions are available throughout the policy booklet.

What are the payment options?

We offer flexible payment instalments of 6, 12, 24, and 36-month options to suit your needs.

What if I prefer to use my own garage for repairs?

We typically advise choosing from our network of Approved Repairers, who are assessed to ensure top-quality service and repair. However, if you have a preferred garage, make sure it is VAT registered and adheres to the 'Repairs Procedure' detailed in our plan booklet and confirm that their labour rates are compatible with those specified in your warranty schedule.

Is it possible to cancel my plan and get a full refund?

Every Best4 policy includes a 14-day money-back guarantee with no questions asked. You can cancel your plan anytime within the first 14 days. If you haven't initiated any repair claims, we will process the cancellation and issue a full refund of your payment.

After the 14-day period, if you have not made a claim, you can still receive a pro rata refund based on the number of months remaining, subject to the deduction of an administration fee.

How do I make a claim if my vehicle breaks down?

Contact the Best4 Claims Department immediately, providing details such as your policy number, vehicle mileage, and a description of the problem. Full details are provided under the "Claims Procedure" section.

What should I do if I need roadside assistance?

If roadside assistance is included in your cover, contact Call Assist on the provided numbers for assistance. The specific procedure is detailed under "Roadside Assistance & Breakdown."

What are my responsibilities regarding vehicle servicing?

The vehicle must be serviced in accordance with the manufacturer’s recommendations, at a VAT registered garage.

How can I contact customer service for policy questions or modifications?

For any inquiries, claims, or changes to your policy details, you can contact the Best4 Warranty service team by phone or email as listed in the "Contact Us" section.

What happens if my vehicle needs repairs during a breakdown?

If covered under your policy, Best4 will handle the payments directly with the service providers as per the agreed terms. Prior authorisation from Best4 is necessary before any repair work begins.