Contact

We would love to hear from you.

Please contact us by email if at all possible.

For sending in a photo of your NHS Photo ID, please email: [email protected] and include your new policy number in the subject title
For customer services please email: [email protected]
For claim enquires please email: [email protected]

For claims you can still contact us by telephone between Monday – Friday 9am – 5pm, excluding bank holidays, on 03432 271 499

We will be closed for the Easter holidays from Friday 3rd April - Monday 6th April 2026. We will resume normal working hours from Tuesday 7th April 2026.

You can contact us by telephone between Monday - Friday 9am - 5pm, excluding bank holidays, on 03300 944 444 or email us at [email protected]